As our client base includes one of the biggest veterinary practices in York, Cookies Cleaning Crew are very much aware of the standards and regulations set by the Royal College of Veterinary Surgeons (RCVS) to achieve their PSS accreditation. With that in mind we take particular care in training our operatives to clean to a standard that will pass a RCVS inspection at any time.
Basing our training programme and working schedules on the 'Practice Standard Scheme', we have also teamed up with Citation, a Health & Safety specialist, to ensure that our delivery of service is second to none.
All new operatives are introduced to the team at the practice and trained directly by one of our senior service team members, already qualified in training against cross contamination and infection control. Only when it is felt that they are happy and ready to take on the role themselves (or as part of a team, for larger surgeries) do we take a more distant role. However, the management team regularly programme ad-hoc visits to ensure that standards are continually met.
Due to the nature of the role, practices tend to be cleaned outside of opening hours and therefore our operators are quite often handed the responsibility of being a key holder for the building. With this in mind, as well as the other sensitive areas surrounding medical care establishments, we look to check our operatives through a nationally recognised disclosure procedure.